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Performing Beyond Our Customer's Expectations

Laurie Oliver, Real Estate Office Manager

Good morning! This morning, let's look at another Action agent team, The Backes Team, Roger and Theresa. Roger and Theresa together have have more than 27 years of real estate experience. Here are two different Backes Team clients, and the cards of appreciation they sent at the conclusion of the transactions show that their experience is certainly beyond their expectations.

  • First Customers: We enjoyed searching for houses with you. Thank you for helping us find the Perfect Home! Also thank you for arranging the closing in just 20 Days! We will be referring all of our friends because of your Excellent Service! You are Rock Star Agents!!!
  • Second Customers: Thank you - these are simple words, but I want them to be full of gratitude for the hard work you put forth in selling my home. Thank you for the gift card for Panera - 2 blocks from my apartment. It was so unnecessary, but greatly appreciated. It was truly a blessing to have the opportunity to work with you, as you both are so kind and caring. Bless you in all that you do.

Clearly the Backes Team provides Customer Service meet and exceed the customer expectations. We celebrate agents who provide so well for our customer needs. These customer remarks demonstrate our Core Values of  Service, Commitment, Respect, Teamwork and Integrity in providing real estate services to our public.  

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  1. 2019
    1. June (1)
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